For anyone looking to run a small to medium sized business in the United Kingdom, one of the most important things you have to get right from the start is your communications. Communicating with a business is always the most important of building trust with any potential customer or client. The problem that most business owners will have is that they often find it hard to get their communications right. For example, you might have spent a lot of money on phone systems – but are they the right phone system for you?
Social media; chat bots; 24/7 chat services; even e-mail marketing – they all play a major role in the way that you manage and market your business. However, phone connectivity is always the most effective solution for taking, fielding, and solving queries. The only challenge that you are likely to have is making sure that you make the right choice. That is why we recommend that if you are looking at getting a phone system installed, you look at VOIP hosted cloud telephone systems.
What are VOIP hosted cloud telephone systems?
These are always online systems that takes your traditional phone serviced onto the internet. Known as Voice Over Internet Protocol, VOIP software has become the modern form of phone connectivity for many UK businesses. With everything hosted online on a cloud, this offers you more features than any normal phone system.
The benefit, though, comes from the cost and maintenance side. Without any of the usual costs for hardware maintenance like you would get with traditional phone systems, soon you will be spending a fraction of what you would have expected to spend on telephone systems. That is why so many people look to use VOIP hosted cloud telephone systems for their small to medium sized business.
They see how much they spend on their phone setup, usage, and maintenance. They also see how much they have to spend to upgrade, scale, and improve the service. VOIP hosted cloud telephone systems, though, are nothing like that. They are far cheaper, as everything is hosted on the cloud. This means no more large-scale systems in place, no more need to be stuck to answering calls in a static place, and no more need to make your staff feel tethered to one spot to take calls.
VOIP hosted cloud telephone systems allow for staff to answer calls on their computer, tablet, or mobile device. So long as there is a microphone and speaker system attached, calls can be taken on any device that is internet connected.
That is why so many businesses are deciding to invest in VOIP hosted cloud telephone systems. The help them to make sure that staff can move around with ease, all the while ensuring calls are rarely missed. And this all comes with the benefit of making sure that you are spending less on hardware costs for setup and maintenance.
Really, the benefits of VOIP hosted cloud telephone systems far exceed any potential drawbacks. You’ll get more, and spend less – what else could a business owner want?